It’s time again to vote for a Service Values Story of the Month! The Gratitude Game is all about celebrating those who go above and beyond in living our Service Values.
Everyone can vote (even you, NSC!). Head over to Experience Everything to cast your vote. The winning teacher will receive bragging rights and a trip to Portland to visit the NSC!
Will our winner be Monica Robles, KinderCare teacher in Carol Stream, Ill., Jon Rome, KinderCare teacher in Whippany, N.J., or Deb Robinson, KinderCare teacher in Shoreview, Minn.?
Read the stories below and then cast your vote here.
“It all started when a family inquired about our center on the website. I let Ms. Monica, the lead teacher in our prekindergarten classroom, know about the potential new family. Unfortunately, Monday would already be gone for the day during the family’s scheduled tour time. She took the initiative to write the family a welcome letter and a personal bio to introduce herself. The letter read, ‘I’m very excited to be Sanayea’s teacher and become a part of your family. I’m looking forward to an enriching and rewarding year. My objective is to help her prepare for kindergarten emotionally, socially, and academically in a positive and nurturing environment. I look forward to working alongside you. If you have any questions, please feel free to give me a call.’ The family loved the extra step Ms. Monica took to make them feel warm and welcomed from the very start. They enrolled their child without even meeting Ms. Monica until Sanayea’s first day!”
Hero: Monica Robles, Pre-K teacher at West Carol Stream KinderCare
Service Value: My team works together to make our center warm and welcoming
“My family recently moved to New Jersey from China. Mr. Jon went out of his way to accommodate our family and incorporate our culture into his program. Mr. Jon made the effort to learn some simple words in Chinese. He taught all of the children in his class words like “hello,” “you’re welcome,” and “thanks” in Chinese so they could communicate with Apple and make her feel comfortable, because she didn’t know English. Mr. Jon is truly amazing and this shows that he really cares about the children in his class.”
Hero: Jon Rome, teacher at Whippany KinderCare
Service Value: I respond to the unique needs of every child
“We have a family who just moved to Minnesota from Washington. They don’t know anyone in the area and don’t have family living here. Their moving truck arrived this morning and unfortunately they didn’t have anyone to help them move. Ms. Deb quickly asked around to see if anyone was available to jump in to help. Within what seemed like minutes, she followed up with a call with the family and say, ‘My son and husband will come help you today. What’s the address?’ So as I type this, Ms. Deb’s husband and son are helping our new family move into their home. When I shared my gratitude with Ms. Deb for going above and beyond, she replied, ‘Well, that’s what we do for our families, right?'”
Hero: Deb Robinson, infant teacher at Shoreview KinderCare
Service Value: I build great relationships with families