NSC and field employees alike have taken the challenge–#selfiesforserivce brings teams together in making commitments to Knowledge Universe families. Whether it’s making a center warm and welcoming, talking to parents about their children, or building great relationships, CDs and NSC employees can challenge their peers to make a commitment to raising their engagement scores.
EVP of People and Family Experience Wei-Li Chong kicked off the initiative with a selfie with his daughter.
“My commitment is that we will double the number of centers in levels 5 and 6 and see NO level 1 centers!” Wei-Li wrote on Yammer. “As an organization, we will do this by focusing on building more emotional relationships with our families and our teams.”
Center director Erin Wilson took Wei-Li’s challenge to heart: “To anticipate and quickly resolve parent concerns I am targeting families each week and asking them a series of questions,” she wrote on Yammer. “The questions will help me better understand where our opportunities are.”
Esmerelda Camarena, center director in California, is determined to improve her engagement score and posted a selfie to challenge the rest of her district to raise theirs as well. “I commit to improving district 13’s engagement level from level 2 to level 4 by working with and inspiring and leading my team to anticipate and quickly resolve parent concerns!” wrote Esmerelda. “I challenge all R1D13 Rockstars to Yammer their commitments!”
The NSC joined in on the fun, thinking of ways to support the field in living KU’s service values.
“CCLC is here to walk the walk, not just talk the talk!” said Mary Baily, HRBP. “We’re committed to driving our family engagement scores by moving out of L1 and L2 by ASKING and LISTENING to our parents. Watch out, here we come!”
What are you doing to live our Service Values every day? How will you challenge your peers to help them raise their engagement scores? Hop on Yammer and post your selfie with #selfiesforservice.